Buyer Protection

Buyer Protection Samvester



“We have your back”



Basic Buyer Protection ensures you will receive your item on time and as

described. For certain countries, we provide Advanced Buyer Protection with

one-year service guarantee for mobile phone



Basic Guarantees


Refund Guarantee


If you didn’t receive your product or it is significantly

different to the description, we guarantee to refund

your payment.


On-Time Delivery Guarantee


We want to ensure that your purchase will arrive

on time, therefore we provide a guarantee that

products will be delivered by a set date (usually

within 60 days of order).





Advanced Guarantee


Extra Warranty


Our sellers cooperate with several local Warranty

Service Provider and offer one-year service

guarantees for every mobile phone sold. This 

warranty is limited to certain countries, and may

be selected or automatically added to your